Candy Miller – BYU

BUSINESS COMMUNICATION

B 220

FALL 2009

COURSE OUTLINE

COURSE

B 220 provides students the opportunity to improve communication skills by implementing spelling, grammar, and punctuation rules, composing business e-mails writing to the reader, completing job application documents, interviewing, and giving a professional five-minute business presentation that includes electronic and printed media.

TEXT AND SUPPLIES

The Only Grammar Book You'll Ever Need A One-Stop Source for Every Writing Assignment, 2003, by Susan Thurman and the B 220 Study Guide that is 3-hole punched and shrink-wrapped in the University bookstore, straight-edge notebook paper on which you will keep your Knowledge Notes.

Please find a way to place your books and Study Guide in a 3-ring binder with lined paper and bring all together to class each day. You are expected to complete each reading and writing assignment, to prepare for class each day by living by and inviting the Spirit to be a partner with you in study, and to seek and to develop a sincere desire to communicate with and to teach others.

INSTRUCTOR

Mrs. Candyce Miller, Smith 227-A; office telephone 496-1487 or home 624-3615. B.S. in Business Education and Administrative Office Management and Master of Education, 30 years of teaching and office work. Office hours are 8 a.m. Mondays and Wednesdays, 10-11 a.m. Tuesdays and Thursdays, or by appointment. You can usually find me in my office when I am not in class or meetings.

EVALUATION

Showing appropriate respect for authority as well as your classmates and coworkers is essential in business and is expected both inside and outside the classroom. Please come to class prepared to participate in discussions and to teach others.

Attendance and Participation 30 daily attendance, participation, help others

Homework, E-mails, Letters 25 favorable, unfavorable, and persuasive

Quizzes 15 chapter and in-class concepts

Job Unit 10 letter, resume, questions and interview, follow-up

Speech 10 5 minutes with 3 main points and 2 visuals

Final 10 comprehensive

100 percent of grade

APPEALS PROCESS

Successful completion of FD ENG 101 or ENG 111 is prerequisite to this course. Using correct grammar, punctuation, subject-verb agreement, numbers in words or figures, etc., is expected in all university assignments. If you feel inadequately trained, please seek help online, on campus, workbooks, or your Study Guide. You may find good review helps for grammar and writing at

When your graded papers are returned to you, review them and wait 24 hours to speak with the teacher. You may want to seek advice from tutors, your Study Guide, or reference manuals. When you meet your appointment with your teacher, first tell her the specific skills you have now learned from the assignment you wish to discuss. Then respectfully ask your questions.

THE HONOR CODE

As you enrolled in school, you signed an agreement to live by BYU-Idaho standards. You are expected to honor that agreement fully. Being here is a privilege; we should remember that. When we commit to being obedient, our minds are then open to gain knowledge and receive inspiration to guide us in our life's journey. We will be more successful in our teaching and learning if we all live so the Spirit will be with us. Gentlemen have agreed to be clean shaven each class, and girls have agreed to be modestly attired. Working in business requires compliance with dress codes, meeting deadlines, and being punctual. You show you are prepared to learn when you arrive punctually to each class, are clean shaven, and are modestly attired.

UNVERSITY POLICIES and LEARNING MODEL

BYU-Idaho Vision Statement

At BYU-Idaho we foster faith-building and life-changing learning. Our faith in the Lord Jesus Christ, the gifts of the Holy Ghost, our commitment to the restored gospel, and our effort to build a Zion learning community motivate us to learn and to teach by study and by faith.

Underlying Assumptions

Everyone at BYU-Idaho is a learner and a teacher.
Learners and teachers at BYU-Idaho are at different levels in their individual progress toward learning by study and by faith.
The principles of the Learning Model apply to all aspects of the BYU-Idaho experience.
Our understanding of the learning and teaching process grows as we pursue inspired inquiry and innovation.

Principles

Learners and teachers at BYU-Idaho

exercise faith in the Lord Jesus Christ as a principle of power;
understand that true teaching is done by and with the Spirit of the Holy Ghost;
lay hold upon the word of God as found in the holy scriptures and in the words of the prophets in all disciplines;
act for themselves and accept responsibility for learning and teaching;
love, serve, and teach one another.

CLASS POLICIES

Please plan to prepare for, attend, and contribute to each class. If you are ill or cannot attend class, call before you miss class as you would call an employer before you miss work. Your work can be submitted early or when due by bringing it yourself or sending it with someone else. If you are unable to attend class and cannot send your work with a friend, please submit your complete assignment before it is due through e-mail to millerc@byui.edu. All work submitted early or on time will be accepted. One quiz score and one homework score will be dropped.

Your homework must be submitted in a professional manner. Study Guide pages should be handwritten legibly in pencil or blue/black ink, and all other assignments should be typed and printed according to instructions after you have proofread and corrected errors.

You are expected to do your own work for this class.

Your writing for this class will be graded according to the following:

WRITING GRADING RUBRIC
Criteria	Exemplary A	Proficient B	Needs Improvement C	Poor D
Organization	Writing is well organized and easy to follow.	Organization is generally good, but some parts may not seem to fit well.	Organization is unclear or cloudy.	Work is unorganized to the point of confusion.
Analysis	Analysis is detailed, factually correct, and completely supported.	The analysis is detailed, but some steps may be missing or are invalid.	Some analysis is included and is correct, but many steps are missing.	Correct analysis is rarely used, and steps are not supported.
Understanding of Concepts	The reader can clearly tell the writer understands the underlying concepts.	The student's work suggests some understanding, but the reader is left wishing for more to enrich the case.	The work refers to correct principles, but applications or details are weak or unclear.	Writing does not display application of principles and shows a lack of understanding.

LEARNING OUTCOMES

Business Communication students will individually and collaboratively

apply spelling, grammar, punctuation, and writing rules in everyday e-mail and business writing.
identify, create, and revise Favorable, Unfavorable, and Persuasive e-mails and letters that are reader/client-oriented and follow the designated information placement and format.
demonstrate professionalism by creating a job application package that is evaluated by industry members, peers, and campus personnel.
design and deliver a five-minute business presentation using PowerPoint and at least one printed visual while using logical organization and professional dress and delivery.
facilitate clear and concise communication at home, in church responsibilities, and in business as a disciple leader.

DAY 1 THURSDAY, SEPTEMBER 10 MONDAY, SEPTEMBER 14

Introduction to the Learning Model, class members, text, and course outline. Learn HOW. Discuss the purpose and expectations of your handwritten Knowledge Notes. Write specifically and clearly three or more points you wish to remember, so you would understand those concepts whenever you return to your Knowledge Notes entry. Discuss syllables and accents to prepare for tonight's homework.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read in Chapter 1 "Finding the Right Words" pp. 1-18 and the introduction pages of your class syllabus, so you will be prepared for a quiz.
Review the rules and write the complete words next to those on Study Guide page 46 as shown you in class.
Bring your printed answers to next class.
Put your lined paper for your Knowledge Notes with the Study Guide and text in a 3-ring binder.
For your first entry in your Knowledge Notes 1, write the specific notes you want to remember from Chapter 1 that you could use to study for a quiz or the comprehensive final.
For your Communication Reflection please write your impressions on the question: How does my Heavenly Father communicate His love to me?
Bring your Study Guide next class to write directions on homework for Day 3.

DAY 2 TUESDAY, SEPTEMBER 15 WEDNESDAY, SEPTEMBER 16

Knowledge Notes 1 due. You will submit the Notes to receive points, and they will be returned to you next class to replace in your binder. Discuss Chapter 1 and homework assignment. Ask questions about your reading, review spelling rules, grade Study Guide page 46, and receive preparation points if you have binder with a printed course outline, texts, Study Guide, and Knowledge Notes paper. Chapter 1 and syllabus Quiz. Discuss Elder Bednar's suggestions for a stress-free life. Class Activity on parts of speech to prepare you for tonight's homework.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read Chapter 2 "Parts of Speech" on pages 19-34, review Study Guide pages 1-6, and prepare for a quiz next class.
Follow the directions for each sentence on Study Guide page 37, complete, and bring to next class for homework points.
Tonight/in the morning before class would you follow Elder Bednar's example and stay on your knees after you say your personal prayers and write all the impressions you hear and feel. This is an exercise in listening--a communication skill worth developing and improving.
Write your Knowledge Notes 2 for Chapter 2
In your Communication Reflection write your answers to the question How do you show your love to your Heavenly Father?
Make sure you bring your Study Guide to next class. You will need it for points.

DAY 3 THURSDAY, SEPTEMBER 17 MONDAY, SEPTEMBER 21

Learn classmates' names. Knowledge Notes 2 due. You will trade papers in class and grade someone else's Study Guide page 37 in class. Chapter 2 Quiz. Review Study Guide pages 48.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read Chapter 3 "Basic Sentence Structure" on pages 35-52.
Complete Study Guide page 48 by placing two labels on all nouns and pronouns. Also label each verb, adjective, adverb, conjunction, and preposition. Remember that possessive pronouns are always adjectives.
As a general rule In your letter writing, you may NOT use the words I or we. Do not begin sentences and paragraphs with my or our. Write to the reader and tell the reader what he or she can have or should do (no focus on the writer);
Write to the reader; tell only what the reader must know.
Eliminate unnecessary words.
Write your Knowledge Notes 3 for Chapter 3 and add your thoughts on the question--What is my life's mission?

DAY 4 TUESDAY, SEPTEMBER 22 WEDNESDAY, SEPTEMBER 23

Learn classmates' names. Submit your Knowledge Notes 3. Trade papers and grade another's Study Guide page 48 and Study Guide page 67. Chapter 3 quiz and review Grammar to Watch. In class review of parts of speech and verb tenses.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Review Study Guide pages 3 and 6 and Read Chapter 4 on pages 53-64.
Complete Study Guide page 43 and bring to next class.
Write one sentence for each of the following verb tenses—past, present, future, present perfect, past perfect, future perfect, present progressive, past progressive, future progressive, present perfect progressive, past perfect progressive, future perfect progressive, present emphatic, past emphatic—14 sentences. Make sure you vary your subjects and verbs to show understanding.
Write your Knowledge Notes (KN) for Chapter 4 and add your response to the question, "What is my compass? How do I find True North?"

DAY 5 THURSDAY, SEPTEMBER 24 MONDAY, SEPTEMBER 28

Knowledge Notes 4 and verb tense sentences are due for teacher grading. Learn classmates' names. Discuss Chapter 4 verbals, tenses, and moods. Exchange papers to grade Study Guide page 43 and take Chapter 4 Quiz. On your returned Study Guide page 48 underline subject once, verb twice, brackets around dependent clauses; underline independent clauses; put parentheses around prepositional phrases. Discuss problem pronouns and review who/whom.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read Chapter 5 "Pronoun Problems" on pages 65-78 and Study Guide page 25.
Do Study Guide page 70 and Study Guide page 77.
Write your Knowledge Notes for Chapter 5 and add your thoughts on the question--What do I do best?

DAY 6 TUESDAY, SEPTEMBER 29 WEDNESDAY, SEPTEMBER 30

Knowledge Notes 5 due. Trade and grade Study Guide page 70 and Study Guide 77 and submit. Chapter 5 quiz. Learn periods, question marks, and exclamation marks as well as possessives and Comma Rules on Study Guide pages 9 and 10 . In class begin working on Plurals and Possessives. You can review our class discussion by viewing Plurals PowerPoint and Commas 1 PowerPoint.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read part of Chapter 6 "Punctuation and Style" on pages 79-94 about end of sentence punctuation, plurals, and possessives,
Study the comma rules on Study Guide pages 9 and 10--Series, Introductory, Parenthetical, Direct Address, and Conjunction.
Review Study Guide page 8.
Circle and label the abbreviated comma rule directly above each comma you insert on Study Guide page 40.
Complete Study Guide pages 71 and 72 on Plurals and Possessives.
Write your Knowledge Notes 6 on your notes of Chapter 6 to page 94 and add your thoughts about the one area of your writing you most want to improve and the steps you will take to make that improvement.
Prepare for quiz on Chapter 6.

DAY 7 THURSDAY, OCTOBER 1 MONDAY, OCTOBER 5

Your Knowledge Notes 6 due. Correct homework handout Study Guide pages 71 and 72 and Study Guide page 40. Chapter 6 Quiz on possessives and on Comma Rules from Study Guide pages 9 and 10. In class review of punctuation marks in Chapter 6 by doing Study Guide page 35. Discuss comma rules on Study Guide pages 11 and 12 and punctuation marks in Chapter 6 pages 95-112. PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Read the remainder of Chapter 6 pages 95 to 112.
Complete Study Guide pages 41 and 42. Circle all punctuation marks you insert and write the comma rule name directly above each comma. Write C in the left margin if no correction is needed.
Write Knowledge Notes 7 for the other Comma Rules and remainder of Chapter 6. In your Communication Reflection write your ponderings on the question, "Why am I here?"

DAY 8 TUESDAY, OCTOBER 6 WEDNESDAY, OCTOBER 7
Knowledge Notes 7 due. Review questions on comma rules and trade papers to grade Study Guide pages 41 and 42. In class do Study Guide page 35. Quiz on Commas and Punctuation Marks. Review phrases and clauses--independent and dependent. Discuss Simple, Compound, Complex, and Compound Complex sentences. You can review our discussion on Study Guide page 7.
PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Complete Study Guide page 34 by following the directions given on that page. Use Study Guide pages 9, 10, 11, and to identify the names of the rules. Remember to circle the punctuation marks you add and place the name of the comma rule above EACH comma you add.
You will help yourself and raise your grade if you underline each subject once, each verb twice, draw parentheses around prepositional phrases, brackets around dependent clauses, and label each independent clause.
Review Study Guide pages 21-23 to review rules about writing numbers as words or figures.
Label the sentences on Study Guide page 39 as S, CD, CX, and CDCX. If you determine dependent and independent clauses, your labels will be more accurate.
Read Chapter 7 "Writing Better Sentences" on pages 113-128 and Chapter 8 "Avoiding Common Errors" pages 129-134 and prepare for quiz.
Type and print two of each--S, CD, CX, CDCX--sentences that you create using a variety of topics and verbs.
Write your Knowledge Notes 8 for Chapters 7 and 8 and prepare for a quiz.
In your Communication Reflection please answer the question, "Who does the Lord want me to be?"

DAY 9 Thursday, October 8 Monday, October 12

Your Knowledge Notes 8 due. Submit your typed sentences—2 each S, CD, CX, CDCX for your teacher to grade. Discuss Comma Rules and Sentences. Grade Study Guide page 34 and Study Guide page 39. Quiz on Chapters 7 and 8. Discuss Favorable, Unfavorable, and Persuasive e-mails/correspondence. Pair and share to write you-oriented sentences on Study Guide page 67.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

At this point you will feel the change in this class. We are moving from learning the spelling, grammar, and punctuation principles with specific answers to writing those principles in business messages with an array of possible ways to express your message.
The work from this point forward requires more effort from you to dig, to learn, to "bring your whole self" to the assignments. No more true or false answers. Now you have the opportunity to discover the process of determining your audience, purpose, and organization/planning of the best way to approach a situation and a your best choices in writing clearly.
In order to write clear messages that the reader will understand, you must concentrate, make decisions, and no longer be told all of the answers.
Begin your discovery by immersing yourself in Harvard Manage Mentor/Communication/Writing Skills. You will learn writing skills from a business perspective by reading, thinking through, applying, and asking questions as you read the material, watch the videos, and answer the questions.
Your paradigm should shift from "What do I want?" to "What does the reader want and need? And what should the reader do?"
Go to Harvard Manage Mentor/Communication/Writing Skills.
Review the Topic Objectives and complete the 20-Minute Path. Then choose Practice and Scenario. Click on each answer to understand the reasoning of one choice being better than the others. Check Your Knowledge.
Complete Study Guide page 67 by rewriting you-oriented sentences. Do not change the meaning or intent of the sentence, but do not mention the writer.
Now think of an e-mail you would like to write about a product or service to someone outside Rexburg whom you do not know nor are related to. Design four questions that seek your desired answers. Ask questions that are not answered on a website or in a catalog.
Draft the body (3 paragraphs) of a direct request e-mail to a business or college using the Favorable Format steps on Study Guide page 29.
State only the main idea as you write to the reader (No I, we, me) in the first paragraph.
In place of the necessary details as a paragraph, write four enumerated questions (1. 2. 3. 4.)

that are you oriented about a specific product or service. If each of the four questions is one line only, single space the four questions as though they become one paragraph. If any of the four questions is more than one line, double space between each of the numbers as if each question is a paragraph.

Your last paragraph should be kind and mention a specific deadline.
Make sure you stay focused on one topic. For instance, do not ask one recipient about admissions, housing, and majors. Three different e-mails would be written to three specific readers for those questions.
You might write to one campus department with questions about a specific major. You should not write to admissions with questions about housing or a specific major. Focus on the content and write to the specific reader.
Ask questions that are not answered on the Internet. Dig deeper and make your questions specific, so they require specific answers.
Do not say thank you in this message.
Do not use the words soon, as soon as possible, promptly, etc.
Review Study Guide page 32 to make sure you have not included words or phrases on the DO NOT list.
You will later send this e-mail; an answer you print that includes your request and their answer will give you the full ten points possible.
Bring your printed draft to class.
Write your Knowledge Notes 8 on the specific principles you want to remember from your learning on Harvard Manage Mentor.
In your Communication Reflection write your impressions to the question: What steps can I take to be more engaged in each of my classes? How can I learn to "bring my whole self" to each BYU-Idaho class? sacrament meeting? Sunday School lesson? family home evening?

DAY 10 Tuesday, October 13 Wednesday, October 14

Knowledge Notes 9 are due. Review Harvard Manage Mentor, Favorable order, and content. Take Quiz 10. Pair and share to make suggestions on another’s message content. Discuss Memo/E-mail Format.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Make the necessary changes on e-mail1 and add the heading information according to Study Guide page 27.
Remember that DATE: TO: FROM: AND SUBJECT: are typed in all caps and bold while the information that follows the colon is typed with initial capital letters two full spaces after the longest colon.
In your message vary your sentence types but include S, CD, CX, and CDCX sentences. For instance, do not write two simple sentences and then a compound sentence followed by a simple sentence. That would basically be five simple sentences in a row. Vary your sentence types and order.
Use at least three different comma rules in the body of your document.
Does a memo or e-mail end with Sincerely?
Use the file name notation e-mail1 and save your document as e-mail1. Print and bring to next class.
Write your Knowledge Notes 10 on ways you can ensure a positive message and the steps you want to remember for your first paragraph, middle paragraph(s), and last paragraph. Write your reflection on the question, “How does my Heavenly Father usually communicate favorable messages?”
Attend a session of Communication Day in the Taylor on Thursday. Choose from the schedule on the university website. Take notes, and determine the three most valuable ideas you learn from the session.
If you are in the 8 a.m. class, you must attend the panel discussion in the Taylor Chapel. Take notes, then type the three most valuable ideas you learned, and include at least one thing you plan to change in your life to improve your skills, abilities, or future as Knowledge Notes for Day 11, print, and bring to Day 12 class.
If you are in the 11:30 class, please attend one of the 11 a.m. sessions. Take notes, then type the three most valuable ideas you learned, and include at least one thing you plan to change in your life to improve your skills, abilities, or future as Knowledge Notes for Day 11, print, and bring to Day 12 class.
If you are in the 3:15 class, you must attend the reception following the Q&A and ask questions or more than one guest speaker. Write your questions, their answers, and what you plan to do with your new knowledge as Knowledge Notes for Day 11, print, and bring to Day 12 class.

DAY 11 Thursday, October 15 Communication Day

Attend the session of Communication Day that your class is assigned. All sessions are in the Taylor Building. See the schedule at http://www.byui.edu/Comm/comm_day/default.htm

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Take notes from the session of Communication Day that your class was assigned to attend; type the three most valuable ideas you learned; and include at least one thing you plan to change in your life to improve your skills, abilities, or future. Print and bring to Day 12 class.
Bring your typed e-mail1 that is described under Day 10 to our Day 12 class.

DAY 12 Monday, October 19 Tuesday, October 20

Your typed Knowledge Notes 11 and your final printed e-mail1 are due. When you receive your teacher-graded e-mail1, on Study Guide page 65 place a check mark in each box you lost points. Write a note to yourself to remember what you can do to ensure you earn those points on the next assignment. Don’t lose these points again. Make the necessary corrections and send the e-mail. Print the reply and bring to class, so you may receive all 10 possible points for this assignment.

Review Favorable correspondence and take quiz. Learn about Unfavorable messages.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Learn Unfavorable format and content from Study Guide page 30 and Harvard Manage Mentor
Using Study Guide page 30, organize the content you would write for e-mail2 to your employer denying his request for you to work the week of Thanksgiving. You have plans to go to Florida with your spouse for the week.
Find a buffer that is appropriate.
In the second paragraph tell reasons first and then include a recourse or two.
End with a positive, friendly close.
Write your Knowledge Notes 12 on Unfavorable Messages and for your Communication Reflection answer the questions—What specific steps should I take to change my verbal and written messages to focus more on others? How will focusing on others improve my communication skills?

DAY 13 Wednesday, October 21 Thursday, October 22

Your Knowledge Notes 12 and printed copy of e-mail2 are due. Pair and combine the best parts of your rough draft to write your best version of e-mail2 to your boss. Place both your names in the FROM: line.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

When you receive your teacher-graded e-mail1, on Study Guide page 65 place a check mark in each box you lost points. Write a note to yourself to remember what you can do to ensure you earn those points on the next assignment. Don’t lose these points again. Make the necessary corrections and send the e-mail. Print the reply and bring to class, so you may receive all 10 possible points for this assignment.
Find a credible source on the Internet that explains Unfavorable writing and agrees with the format given you on Study Guide page 30.
In your e-mail 2 did you eliminate all words on the DO NOT list on Study Guide page 32?
Did you include a variety of Simple, Complex, Compound, and Compound/Complex sentences?
Use no numbered items in this e-mail. Write as you would talk, but remember to be respectful as you are writing to someone on a level above you.
Make no demands.
Complete e-mail2, print, and bring it with your laptop to next class.
Write your Knowledge Notes 13 on Unfavorable messages and include your source URL and information found in the internet content you searched.
Communication Reflection topic—Your impressions on the thought “The best minute I spend is the one I invest in people” from The One Minute Manager by Blanchard and Johnson.

DAY 14 Monday, October 26 or Tuesday, October 27

Your Knowledge Notes 13 and Communication Reflection are due. Submit e-mail2. In class write letter3 following the format on Study Guide page 28 as assigned. Review Unfavorable messages and take Unfavorable quiz. Print letter3 and submit by 5 p.m. today.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS DAY 16

This assignment will take 4 to 7 hours and is due in one week.
Spend the time necessary; invest in yourself. This is the beginning of your personal professional Job Seeking Packet. This should matter to you and will impact your future.
This is real. Do not blow this off as a pretend assignment.
Go to Harvard Manage Mentor/Communication/Persuading Others and review various categories in the Site Map. Click on Learn and review the subcategories. Study the areas you do not know.
Review Study Guide pages 28, 31, 57, 58.
View Persuasive Message PowerPoint.
View Job Application PowerPoint.
If you plan to use References—either on your resume because you need to fill space or on a separate sheet because your potential employer requests them, see this link for Guidelines for Reference Page.
See the list of Effective expressions.
See New York Advice on Job Applications.
See PowerPoint for Obtaining Jobs.
See the list of strong verbs, skills, descriptive words.
See PowerPoint for Resume Ideas.
Review Study Guide pages 53, 54, 55, 56, and 68 for Resume Guidelines and Examples.
Begin organizing the information for your Letter of Application/Cover Letter and Resume.
Find a position you want and meet qualifications. This may be an internship or a job during your off track that will move you toward your goal of full-time work after graduation.
Find a written job description for the above position. Make sure the description lists specific knowledge, skills, and duties you would provide on the job. Print it and bring to next class.
For your Knowledge Notes 14, type and print a list of 20 adjectives that describe you and another list of at least 20 verbs you could use as you name the tools you can use, your skills, and your abilities. Choose positive and desirable descriptive and action words.
Communication Reflection topic—Like those buddies at the fish market, you bring an attitude to class, to work, to your apartment. You can choose the kind of day you will have. How do you choose? and now how will you choose the kind of day you will have each day? Will you act or be acted upon?

DAY 15 Wednesday, October 28 Thursday, October 29 Teacher on Chicago Internship Trip

No class. Follow assignment for Day 14—Due Day 16.

DAY 16 Monday, November 2 Tuesday, November 3

Knowledge Notes 14, Communication Reflection, and printed job description due. Write on Study Guide page 65 the notes you want to remember to improve your writing. Ask questions. Contribute to the discussion on the Job Application process. Discuss the printed job description you found and how you will use it to form the message of your application/cover letter. Understand cover letters and resumes and their organization as persuasive documents. In class review The Emperor’s New Clothes so you understand your responsibility to help others even when doing so seems uncomfortable. http://www.bartleby.com/17/3/3.html

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Write your letter of application using a 12-point font and focus your writing on filling the job description honestly and effectively.
Remember to follow the format on Study Guide 28.
This is a personal business letter, so use your return address above the dateline.
Follow the steps for a persuasive message. Grab the attention of the reader in the first paragraph.
You might begin with a reader/you-oriented question, or you could state that you are applying for (name the specific position). Employers are impressed when you have done your homework and know what you want.
Do not use “I” in the middle paragraph. Focus on the reader and what he would have in you as an employee. Allow the suggestions on Study Guide page 58 to help you stay reader focused.
End on the specific action the reader will take and the specific action the reader can expect from you. Such as “After you have read the enclosed resume, I will call you for an interview appointment.” Please don’t use those exact words—but the idea.
Ask your classmates to review your letter; make all necessary corrections; print.
Begin assembling the information for your resume with that job description in mind.
Think of three professionals off campus and outside Rexburg who are not family members to review your letter and resume and give you written suggestions. You could e-mail these documents when they are prepared, and they could reply and write on the documents. You will earn as many as 10 points from each of those who give you suggestions. If any of them do not make suggestions, find another source. You will earn points from those who help you make improvements.
In your Knowledge Notes 16 write the job application points you want to remember for the unit quiz and class comprehensive final.
Communication Reflection topic—Write your impressions after studying Alma 32:38-39.

DAY 17 Wednesday, November 4 Thursday, November 5

Knowledge Notes 16 and Communication Reflection due. Pair and share to review your Cover Letter and others’ letters. Ask questions. Discuss resumes.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Make the suggested corrections on your letter of application and save.
Follow the instructions for resumes by using the Worksheet on Study Guide pages 53-54 and Study Guide pages 55, 56, and/or 68.
Look on various websites for a resume format you like. Develop a professional format instead of a boring template.
Prepare your one-page resume with the same 12-point font and style as your application letter. Print.
Your cover letter and resume should match and have professional appeal.
Communication Reflection topic—Write your impressions of the business applications of Deuteronomy 29:9. How might this scripture apply to job application and interview?

DAY 18 Monday, November 9 Tuesday, November 10

Your Communication Reflection is due. Pair and share review of resumes. Bring questions. Discuss Harvard Manage Mentor Career Management Topic Map and fix letters and resumes.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Make corrections and improvements to your application letter and resume.
As assigned before, remember to e-mail your letter of application and resume to three people from your industry (NOT the company you want to work) and ask them to review your documents and make necessary corrections. You want all the help you can obtain from them to make your letter and resume impressive and THE BEST.
You will need the names of your reviewers, their positions, and the names of their employing companies—all printed on the bottom of each of their reviews.
Print the version you sent them with their answers.
If your proofreaders did not make helpful suggestions, find someone who is willing to help you improve your application package.
You will earn 10 points on each when your proofreaders make helpful suggestions.
Prepare for quiz on Persuasive messages.
Communication Reflection topic—Write your impressions of Elder Henry B. Eyring’s quote “. . . I bless you that every day if you will ask in prayer to be shown where the hand of God intervened in your life that day, I bless you that you will see that. It will be made manifest to you. You will see that He is leading and guiding and lifting you and that He knows you. I bless you.”

DAY 19 Wednesday, November 11 Thursday, November 12

Communication Reflection due. Persuasive quiz. Discuss Interview. See film. Discuss legal and illegal questions. Using all your proofreaders’ and professional suggestions, finalize your best letter and resume due at the beginning of next class.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Assemble your job application packet by labeling each proofed copy with the name of the reviewer, position, and name of company.
Put the proofread three resumes on the bottom. Place the three revised letters on top of the resumes with the required reviewer information--and staple the stack. You will find a tray as you enter the classroom in which you should place this stapled pack.
Now staple your final letter (on top), resume (next in stack), and the printed job description (on the bottom) to place in another tray as you enter class.
Submit your printed Communication Reflection in a third tray.
Show your professionalism by arriving on time with your documents prepared as assigned. Place them in the respective baskets as you enter the classroom.
Review Study Guide pages 63 and 64.
Consider the questions you might ask if you were an interviewer and questions you would have as an interviewee.
Type at least ten good questions to ask if you are the interviewer.
On the bottom of the interviewer questions, type ten good questions to ask as an interviewee; and place as the first five questions those you plan to ask during interviews next class. Remember no GIMME questions.
Your questions should be focused on the interviewer’s expectations of you as a worker, what the company hopes you will bring to the table, expectations you will and will not do.
You should prepare good questions that are not about pay, benefits, vacation, training, advancements, etc. You should ask about specific responsibilities and company organization that cannot be found in the job description or company information.
You will submit your typed interviewee and interviewer questions after you interview or are interviewed.
Review the points on which you will be graded in your interview, and bring your Study Guide page 62 next class.
Dress professionally for Interviews in class.
Communication Reflection topic— Write your impressions as you ponder “When you want The Present to be better than The Past, learn from The Past. When you want The Future to be better than The Present, plan for The Future.

DAY 20 Monday, November 16 Tuesday, November 17

Your Communication Reflection will be submitted in one stack; your final cover letter, resume, and job description will be submitted in a separate stack; and your reviewed cover letters and resumes are due in another stack. You will evaluate yourself and others during interviews using Study Guide page 62. Interviews.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

If you were not interviewed today, prepare to interview or to be interviewed next class. You will follow the steps below after your interview.
If you were the interviewer, pretend the roles were reversed.
Begin writing your thank you for the interview by following the steps for a favorable letter.
Follow the directions on Study Guide page 66.
Remember your purpose—the thank for the interview. This letter is not about you, nor is it a persuasive attempt to be hired. Focus on the reader.
Remember the format is favorable—Main idea, Necessary details, Specific reader/writer action.
This message is written to the person who interviewed you. If you were the interviewer in our class, pretend that the roles were reversed and thank the person you interviewed for interviewing you. Mention specific questions or actions that impressed/helped you.
Write an e-mail (Memo format).
First paragraph Thank for the interview and include the interview day/date and position.
In the middle paragraph tell the interviewer specific words, action, and/or description that he or she said or did to explain the requirements of the position, the culture of the business, and/or the expectations of the applicant, etc.
The last paragraph should include the action of the reader—consider the applicant or withdraw the application—and the action the reader can expect from you—a call to learn the decision.
DO NOT thank again.
Use followup as the file name notation double space after your name.
Your printed followup memo/e-mail is due at the beginning of class on Day 23.
Communication Reflection topic—Write your impressions as you ponder the thought from Mahatma Gandhi, “The difference between what we are doing and what we are capable of doing would solve most of the world’s problems.

DAY 21 Wednesday, November 18 Thursday, November 19

Your Communication Reflection is due. Interviews. Continue to grade yourself and others on Study Guide page 62. Submit Study Guide page 62 at the end of class.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

If you interviewed today, see above—Followup memo/e-mail due Day 23.
Communication Reflection topic—Write your impressions as you ponder this quote from President Heber J. Grant: There is a spirit growing in the world today to avoid giving service, an unwillingness to give value received, to try to see how little we can do and how much we can get for doing it. This is all wrong. Our spirit and aim should be to do all we possibly can, in a given length of time, for the benefit of those with whom we are associated. The other spirit—to get all we can and give as little as possible in return is contrary to the gospel of the Lord Jesus Christ.

Thanksgiving Holiday

DAY 22 Monday, November 30 Tuesday, December 1

Communication Reflection due. Discuss Follow-Up memo/e-mail. Manners. Speech types and topics; review speech grading rubrics, typed outline, printed slide sorter view of PowerPoint, and printed second visual.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Complete your follow-up memo/e-mail and print.
Study for quiz on Job Unit—letter of application, resume, interview, and follow-up message.
Review Study Guide pages 59 and 60.
Review Harvard Manage Mentor Presentations.
Know and understand Study Guide page 61.
Find sources and brainstorm approaches to and visuals for your five-minute speech.
Determine your color scheme; remember no more than 6 words per line/6 lines per PowerPoint slide.
Write your Knowledge Notes 22 from Harvard Manage Mentor Presentations.
Communication Reflection topic—Write your impressions as you ponder President Hinckley’s statement at the inauguration of President Kim B. Clark, “We’re trying an experiment here [BYU-Idaho]. We think this University is different from any other in the nation.”

DAY 23 Wednesday, December 2 Thursday, December 3

Knowledge Notes 22, Communication Reflection, and Follow-up memo/e-mail due. Quiz on Job Unit. Review Harvard Manage Mentor Presentations and the grading rubric on Study Guide page 61. Meet in topic group and teach one another.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Plan your speech; create your PowerPoint; design your second visual to be printed.
You will give your typed, error-free outline to Sister Miller at the end of your speech along with a copy of your slide sorter view and a copy of your printed second visual.
Your outline is to be the only notes you use while giving your speech.
You must have a second visual for the class members, and your outline cannot be used as that visual aid.
You must have a list of all the sources you used for your outline including the source of information for your second visual.
The second visual must have a complete source typed on the bottom. Do not plagiarize.
Sources should be complete such as “Part 9 Understanding Punctuation and Mechanics, Section 40 Hyphens,” pages 445-449, The Brief Penguin Handbook, Pearson Custom Publishing, (Upper Saddle River, new Jersey, 2005).
You may NOT use Sister Miller, Wickipedia, campus personnel, students, or texts as your sources. Use sources not available to the students in your class.
You must include author name and posting date for Internet sources. Websites with no author ARE NOT credible sources for this professional presentation.
If your Internet source does not have an author, do not use it. Find another.
Credible website sources include the author, article in quotation marks, date you accessed, date posted on Internet, and then full URL.
For example: Russell M. Nelson, “Divine Love,” Ensign, 2003 February, accessed November 2009, http://www.lds.org/ldsorg/v/index.jsp?vgnextoid=2354fccf2b7db010VgnVCM1000004d82620aRCRD&locale=0&sourceId=7ef276e6ffe0c010VgnVCM1000004d82620a____&hideNav=1
Determine the three main points you would like to teach.
Your second visual should place visual emphasis on the most important point of your presentation.
Your speech is 10 percent of your grade.
Your PowerPoint should use Transitions and Animation Schemes, so one point appears at a time on your PowerPoint screen.
Bring questions about your speech.
Communication Reflection topic—Write your impressions as you ponder this thought: Learning retention is much stronger if one is able to teach the concept to someone else. When students teach each other, they use all three steps to the learning process—evidence, application, and value.

DAY 24 Monday, December 7 Tuesday, December 8

Your Communication Reflection 23 is due. Clarify you speech expectations and practice giving your speeches to those with your same topic. Make sure your three main points are parallel—all verbs in the same tense? All Nouns? All Adjectives?

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Prepare your final speech presentation.
Save your PowerPoint on a thumb drive and/or bring your laptop to class.
Print a copy of your Outline using the exact headings on Study Guide page 61.
Print a color copy of your PowerPoint handout view so six slides are on each page.
Note the source directly on the bottom of your second visual and bring six copies—one for each of your team members and one for your teacher. Bring the copies to class.
Prepare and print your final speech outline (give Sister Miller the copy you used), your color handout view of your PowerPoint, and your second visual. Following your speech you will submit those three items.
Prepare for quizzes on Electronic Presentations and on Speeches.

DAY 25 Wednesday, December 9 Thursday, December 10

Dress appropriately, bring your laptop and/or thumb drive, and give your five-minute presentation with PowerPoint and a printed visual. Grade your own and others’ presentations and submit your evaluations, typed outline you used while giving your speech, a color copy of handout view of your slides on one or two pages, and a copy of your printed visual.

Discuss your speeches and take quizzes on Speeches and Electronic Presentations.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Make all necessary corrections on your letter of application and resume and save.
Study your Knowledge Notes.

DAY 26 Monday, December 14 Tuesday, December 15

Last Knowledge Notes—did you fix and save the necessary changes on your letter of application and resume.

Play Ringy Dingy as you answer questions from your final test and earn candy.

PONDER, PROVE, AND PREPARE FOR NEXT CLASS

Review for the Final. Bring a pencil and eraser to next class.

DAY 27 FINAL

3:15 class Final Wednesday, December 16 during class; bring food item for each class member that represents communication to you Friday, December 18, from 12:15 to 1:45 p.m.
8 a.m. class Final Thursday, December 17, from 8:45 to 10:15 a.m.
11:30 class Final Thursday, December 17, from 7:15 to 8:45 p.m.