COMMUNICATION 102

TEST THREE STUDY GUIDE

Chapter 9 - “Informing”-

1. What is the purpose of informative communication?

2. What are the four most popular categories of informative speeches?

3. What does a description speech use to help the audience understand?

4. What are the different types of exposition speeches?

5. What is explication?

6. How can you make your material more clear and interesting?

Chapter 10 - “Persuasion”-

1. What is persuasion and what types of appeals are used in persuasion?.

2. What are the three main modes of personal proof?

3. What trait does an effective persuader need?

4. What two factors determine how we act?

5. What are the two basic types of motives?

6. What term is used to describe the process of drawing conclusions from evidence?

7. What does a basic argument consist of?

8. What is deductive reasoning?

9. What is inductive reasoning and its four types?

10. You should know all the types of fallacious reasoning as described in the text.

Chapter 11 - “Group Communication”-

1. What are the four functions of discussion?

2. You should know the six basic types of discussion and the characteristics of each.

3. What is the pattern for problem solving as presented in the text?

4. Why is the job interview so important?

Miscellaneous –

1. Know the PowerPoint design tips

2. Know the meeting moderating/participating tips